General

Want to discuss something that doesn't fit in the other areas? This is the place.

Want to discuss something that doesn't fit in the other areas? This is the place.

AGL sending letters to my address for someone who has never lived here

Charged Up

We're getting letters sent to our home address for a person who has never lived at this address. We built the house and no one else has ever lived in it. On line help is ZERO help. They insist that the person must live in our house.

2 REPLIES 2

Charged Up

This what On-Line Helps' help says:

 

I can see that any letter would always be sent in the addressXXXXXXXXXXXXXXXXXXX as this is the postal address we use and if it is sent that means the postal address has sent recently before which it was sent. 

 

Makes no sense at all

Conductor

Bump - 2 weeks old and needs a response.

Good job for doing the right thing.