Welcome to AGL Community!
There can be a few reasons for this, we may not have received the data, if you are in QLD it is likely associated with the COVID support payment applying, in which case this should be resolved soon.
If you need specific assistance, please message us on the AGL App.
the messaging service never works for me - it just stays stuck on loading.
I’ve also paid my bill of 130 dollars and the app did not update for a week - then when it did, it still said 65 is owing.
Hi @Cwalker000 , if you have a moment, it would be very helpful if you could send me a private message (click my name) and include your account number and a screenshot of what's happening when you try to use Messaging. We're trying to fix these types of issues wherever they occur and this will help us troubleshoot.