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Multiple IT apps, multiple failures over an extended period of time, something had to give, I'm calling them out. They aren't doing their job,.
Now they are insulting our intelligence by displaying a picture of a sad faced puppy - really?
Why cant an AGL representative respond to the numerous complaints with an actual reason for the problem, and when it will be fixed? Makes sense, doesnt it??
Thank you for bringing this error to light, and apologies for the trouble caused. We have published an article in relation to this issue, where we will continue to provide updates. You can access it here.
@shueardm1 despite this error, you should still be able to access your information via command.aglsolar.com.au/#/login. I will be looking into this for you, and will provide an update as soon as possible.
When I posted the thread it was OUT, DOWN, CAPUT. It came good hours later but that's not my point. The point it, the solar command has been having these bad days so often over such a long time that you can not hide behind a post that says you're sorry.
Thank you for letting us know about this continual lag with Solar Command once again. Your feedback is greatly appreciated, and I will be sure to pass along this information to our technical team in order for them to investigate further.
We are continually looking to improve our services on offer, and your experience highlights key areas of development for us. Thank you for your ongoing patience.