As all utilities move to email billing it is becoming increasingly difficult at tax time to deal with them. AGL is a classic example. They send a "summary" of your bill, but you have to download the actual bill yourself if you need it for tax purposes. If you don't, you've got a big job at tax time (paper bills were SO EASY!).
Could you please, please, consider a tax year summary that I can download for each account? At the very least, please actually send the bill? A number of times I've tried downloading my bill only to be met with an **ERROR** message!