General Feedback and Ideas



As all utilities move to email billing it is becoming increasingly difficult at tax time to deal with them.  AGL is a classic example.  They send a "summary" of your bill, but you have to download the actual bill yourself if you need it for tax purposes.  If you don't, you've got a big job at tax time (paper bills were SO EASY!).


Could you please, please, consider a tax year summary that I can download for each account?  At the very least, please actually send the bill?  A number of times I've tried downloading my bill only to be met with an **ERROR** message!