General Feedback and Ideas

Customer Account Pool

Switched-on

Its great that AGL is offering gas, electricity, mobile phone and broadband plans. It would be good to see the introduction of a “customer account pool”. Any credit balance generated by solar for instance would be transferred into a customers pool account which would then be used against other services provided by AGL. 

Any direct debits that take place for gas, internet or mobile would be net of any credit remaining in a customers pool account.

 

The above process enhances the benefit of having multiple utility services with AGL and enjoying net billing for a variety of services.

1 Comment
AGL Community Manager
Status changed to: Good Idea, Vote!