General Feedback and Ideas

Actively support & market your Green Energy plans & educate your customer service reps


Why doesn't AGL actively support its Green Energy plans? The one page on the website indicates to call the main phone number. I did this twice and both customer service reps literally had no idea a Green Energy plan even existed. Shocking!

The third I spoke to managed to investigate and call me back and now I am 100% getting my energy from renewables.

This is a great programme and the only true way to support renewables and reduce climate change through your provider. It could be great marketing for AGL in the process..

Please support this!!!

1 Comment

I agree they should be pushing this a bit more. They should also stop lowering the feed in tariffs for the customers who have existing solar & for the potential new buyers. Give incentives towards going green.