Energy Meters and Connections

Answers on moving house, getting connected or using your electricity and gas meters

Answers on moving house, getting connected or using your electricity and gas meters

new connection

Switched-on

I already received email from agl that the connection is done, however, the AGL app still shows the connection in progress. Because I am not in Australia from now, I do not turn on the main switch. it is normal to show still in progress?

1 REPLY 1

AGL Moderator

Hi HINS,

 

This is absolutely normal!

 

Your online accounts can take 1-2 weeks to set up from the date you move in.

 

Kind regards,

 

Jayden

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