Energy Meters and Connections

Answers on moving house, getting connected or using your electricity and gas meters

Answers on moving house, getting connected or using your electricity and gas meters

new account and still no gas?!

Switched-on

i have moved into a new property (rental) an i have never rented before so i was a bit confused with gas elec etc an i swapped my elec into my name but didnt realise the company i went with does gas an elec seperatley (??) so therefore i didnt know my gaws was being provieded by another company and i didnt recieve any bills or notifications until it was too late and my gas got disconnected..

 

i signed up with agl gas its been nearly 4 days now and i still dont have gas...someone please help me i have my grandchildren living with me and my heating and stove top is all run on gas...

1 REPLY 1

AGL Moderator

Hi nonnajen,

 

I'm sorry to hear that you've found yourself in such a difficult position!
 

To ensure that your gas is connected ASAP, it's important that you get in touch with our customer service team here.

 

Kind regards,

 

Jayden

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