Energy Meters and Connections

New connection

Hi There we are moving out from old property and moving in new property so I would like you to disco...

Posted by Bharat1882. Last updated by jaydeny. 20-06-2018

1 1931
change controlled load 1 starting time

Hi I am located in Sydney. My understanding is that controlled load is for 6 hours between 10pm and ...

Posted by jacksavage. Last updated by jaydeny. 18-06-2018

1 2894
Controlled Load

I would like to add controlled load 2 to my residence. I currently have controlled load 1. How do I ...

Posted by Norm. Last updated by jaydeny. 15-06-2018

3 4107
Disconnection / account termination fee

It’s all in the wording…Am I correct that there is no ‘exit fee’ but you do get charged a fee for a ...

Posted by Barbs. Last updated by jaydeny. 04-06-2018

1 5672
smart meter waiting

I was advised that AGL would install a smart meter in January 2016. I am still waiting! Phoned their...

Posted by nsw. Last updated by jaydeny. 01-06-2018

3 8048
solar

We got solar a few months ago and we are still waiting for it to be connected. We were told 20 busin...

Posted by Mjh. Last updated by Mjh. 30-05-2018

0 1339
Reconnection

Hi I organised to have my power reconnected n I got told it will b back on by the end of today its n...

Posted by kc-82. Last updated by jaydeny. 22-05-2018

1 2978
AGL IQ

How often is AGL IQ updated from the digital meter ?

Posted by pbrennan. Last updated by jaydeny. 22-05-2018

1 3598
New gas line

My new home was completed, new gas line was booked some 6 weeks ago, talked over phone; was told it ...

Posted by mohanrr. Last updated by jaydeny. 15-05-2018

3 3754
Smart meter Mk7c - hot water boost switch

I recently change to smart meter (which is really bad decision), then my bill increase a lot and als...

Posted by mddd. Last updated by jaydeny. 14-05-2018

1 3265