Energy Meters and Connections

Answers on moving house, getting connected or using your electricity and gas meters

Answers on moving house, getting connected or using your electricity and gas meters

  • New connection

    Hi There we are moving out from old property and moving in new property so I would like you to disco...

    1 1875
  • change controlled load 1 starting time

    Hi I am located in Sydney. My understanding is that controlled load is for 6 hours between 10pm and ...

    1 2745
  • Controlled Load

    I would like to add controlled load 2 to my residence. I currently have controlled load 1. How do I ...

    3 3974
  • Disconnection / account termination fee

    It’s all in the wording…Am I correct that there is no ‘exit fee’ but you do get charged a fee for a ...

    1 5407
  • smart meter waiting

    I was advised that AGL would install a smart meter in January 2016. I am still waiting! Phoned their...

    3 7496
  • solar

    We got solar a few months ago and we are still waiting for it to be connected. We were told 20 busin...

    0 1285
  • Reconnection

    Hi I organised to have my power reconnected n I got told it will b back on by the end of today its n...

    1 2755
  • AGL IQ

    How often is AGL IQ updated from the digital meter ?

    1 3411
  • New gas line

    My new home was completed, new gas line was booked some 6 weeks ago, talked over phone; was told it ...

    3 3585
  • Smart meter Mk7c - hot water boost switch

    I recently change to smart meter (which is really bad decision), then my bill increase a lot and als...

    1 3110
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