Energy Meters and Connections

Answers on moving house, getting connected or using your electricity and gas meters

Answers on moving house, getting connected or using your electricity and gas meters

Your website just goes round in circles

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I have opened an account with AGL for a property move. I am trying to track the move. The link just logs me off my account. When I try to get to a support note, your web site just takes me round in circles. 

3 REPLIES 3

AGL Community Manager

Hi @AndrewPerry , that does sound like a problem. Can you let me know which link is not working for you, or post a screenshot?

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Switched-on

AndrewPerry_0-1611197178369.png

When I click on leave a message, it takes me to the original logon screen. Back in there, there is no link to create a message, I end up on this community website. 

When I click on 'Track my move' in my AGL account, it logs me off my account and takes me to AGL home page. 

AGL Community Manager

Thanks @AndrewPerry , I'll get this looked into. Are you using mobile or desktop to access the page?

If a post answers your question, please click MARK AS SOLVED!

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