You say for us to do our own meter reads and submit. My question is “when should I do the meter read”? It’s no good me doing it if it’s been done, say, two days before by a meter reader. Why don’t you give us a date to do the meter read. I get a bill about every 90 days so why not send me an email telling me to do a meter read?
Hi Bastion1722, its best to submit your meter read around two days before the bill is set to be issued. You can set up reminders for this in the AGL App under the notification settings. Regarding the previous meter reads you can locate these on the second page of your bill.