Energy Meters and Connections

Answers on moving house, getting connected or using your electricity and gas meters

Answers on moving house, getting connected or using your electricity and gas meters

Reminder text to provide gas meter reading

Switched-on

Each month I receive a text message saying my gas account is due to be billed and that I can provide my meter reading by clicking on a link provided. It also states I can opt out of receiving these text message (which I desperately want to do), by clicking on another link provided, however, the link takes me to the home page of the AGL website. I have searched everywhere on the website for an 'opt out' section and can find nothing. I searched through my account and profile details and nothing. I even manually put in the link provided into the browser, and nothing. How do I opt out of receiving these texts?

1 REPLY 1

AGL Moderator

Hi melbournedon,

 

So that I can gain further information about this, we'll need to access your account. As this is a public community we won't be able to help you with this here, but I've contacted you via private message so I can assist.

 

Thanks,

Jenna