Energy Meters and Connections

Answers on moving house, getting connected or using your electricity and gas meters

Answers on moving house, getting connected or using your electricity and gas meters

New connections

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Electrician just called and said incorrect meter has been installed at this address.

According to Energex both EWR and B2B form stated 3 phase supply but a single phase meter has been installed.

The admin consultant at the metering company believes the wrong paperwork was sent from AGL to them. There company is called PlusES metering.

 

1 REPLY 1

AGL Moderator

Hi Dbeitz,

 

I'm sorry to hear that you've found yourself in this position!

 

This is unfortunately not something that we're able to assist with through the AGL Community. If you find that you need to discuss this matter further with AGL, I encourage you to get in touch with our New Connections team on 1800 680 430.

 

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

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