Moved house

[GemmaB]

I had the electricity and gas connected over 1 month ago and my profile still says "connection in progress" even though I have requested monthly billing. 

[Ellen1]

Hi GemmaB! 

Welcome to AGL Community! 

We would need to have a look and see what is happening here, please send us a private message through the AGL App so we can investigate for you. 

Thank you 

Ellen