Answers on moving house, getting connected or using your electricity and gas meters
I have moved and added the new address to my profile which is now connected.
How do I cancel my old place on my profile?
If I select MOVE on my profile it doesnt give me the option to only cancel my old place, I have to select a new place but it's already connected?
Hi PE_SYD, you will need to get in touch with us directly to process just a move out, you can do this via Messenger in My Account or via the AGL App.