Energy Meters and Connections

Answers on moving house, getting connected or using your electricity and gas meters

Answers on moving house, getting connected or using your electricity and gas meters

Moved Residence

Switched-on

I have moved and added the new address to my profile which is now connected.

How do I cancel my old place on my profile?

If I select MOVE on my profile it doesnt give me the option to only cancel my old place, I have to select a new place but it's already connected?

Please help.

Thanks

1 REPLY 1

AGL Moderator

Hi PE_SYD, you will need to get in touch with us directly to process just a move out, you can do this via Messenger in My Account or via the AGL App.