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Answers on moving house, getting connected or using your electricity and gas meters

Electricity Usage & Solar Feed-In not updating

Merrillie
Conductor
‎02-01-2022 10:38 AM
‎02-01-2022 10:38 AM

I have had no updates on my usage and solar credits since the 7 December on my mobile app or on the web browser?

 

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David_AGL AGL Community Manager
AGL Community Manager
AGL Community Manager
‎18-01-2022 10:07 PM
‎18-01-2022 10:07 PM

Hi @Merrillie

Are you seeing your usage updating normally yet? If not, shoot me a private message with your account number and I'll have this investigated.

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Merrillie
Conductor
‎18-01-2022 10:26 PM
‎18-01-2022 10:26 PM

Yes I can see it again now, thanks. Was unavailable for quite a few weeks but came back shortly after this last bill.

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