Energy Meters and Connections

Answers on moving house, getting connected or using your electricity and gas meters

Answers on moving house, getting connected or using your electricity and gas meters

Connection

Switched-on

Hello, I have reserved my account to connect electricity and gas on August 24th, but it has not been connected yet. I hope that you can help me connect. If you have any questions, please reply to me by email. Thank you!

1 REPLY 1

AGL Moderator

Hi KaiWei,

 

Welcome to the AGL Community!

 

If you've arranged a connection but you find that you still don't have a supply of electricity and/or gas, then it's important that you start by checking to ensure that all main switches and levers on your electricity and gas meters are turned to the 'On' position. If you've checked this and you find that you still don't have supply, then we encourage you to contact us.

 

Kind regards,

 

Jayden

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