Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

time of use tariff - time changes

Semiconductor

Will AGL actually  inform their customers if they change the TOU peak/shoulder/off peak times or adopt the  Ausgrid seasonal times?

2 REPLIES 2

AGL Moderator

Hi overit1,

 

Welcome to the AGL Community!

 

We communicate all changes to our customers pricing and/or pricing structures. With respect to Ausgrid seasonal times specifically, this is not a pricing model that we offer to our customers. 

 

Kind regards,

 

Jayden

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Switched-on

My postcode is 5255 our latest solar savers bill has changed to time of use,why is this, we were on single tarriff and CL.Also i can't find any information on what times in the day the various tarrifs operate.