Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

pay bill


hi, i would like to pay my bill, but the email is distorted and the website won't load. please advise




AGL Moderator

Hello Wensdae,


Welcome to the Community! 


I'm sorry to hear you are having troubles accessing your bill. Can I confirm with you this is definitely an email from AGL? It sounds strange the email is distorted, and we have had notice there is a hoax email in circulation. If you are concerned this is not an email from AGL please follow the instructions in the link above. Let me know. 


Alternatively, you can log into My Account to view your current bills. 


Kind regards, 



I trying to pay my bill but having trouble getting on line 

AGL Moderator

Hi Alicearscott13! 


Welcome to AGL community! 


I am sorry to hear our online systems are not working for you, I will provide that feedback. 


For now, you can submit a payment here, or alternatively through the AGL My Account or AGL App. 


Thank you