Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

online accounts

Switched-on

I registered for online accounts on Nov 20 so why am I still receiving paper accounts.

1 REPLY 1

AGL Moderator

Hi mail1948,

 

Welcome to the AGL Community!

 

It sounds like your change from paper billing to ebilling may have been unsuccessful. You can double check your billing preference by logging into your AGL My Account here.

 

Kind regards,

 

Jayden

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