Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

new meter for solar reconfiguration

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my solar hasn't been working and I wanted to reconfigure the meter so that I doesn't have to pay the supply charge and meter service charge. However, I was told that I need to change my old meter to smart meter in order to do the reconfiguration. Is this true? I don't want to change my meter unnecessarily. Anyone has encounter similar situation?

1 REPLY 1

AGL Moderator

Hi mandyow! 

Welcome to the AGL Community! 

You'll would eventually need to have the smart meter exchanged with your current meter for this to happen, you can get in touch with our connections team directly on 1800 680 430 and they'll be able to assist you further. 

 

Kind regards, 

 

-Nam-