I would like to change the card from which my derect debit is made. I have clicked throught he sam screens multiiple time nbut can change the account. I am now sick of trying. can someone please calll me to chanbge this account between 12-1pm today. thank you. your website is rubish and you should not need to repeatedly login to get tot he next screen itr si aright waste of time.
Solved! Go to Answer
Sorry to hear you're having trouble updating your details online. We'll pass that feedback on to our website team to see what the issue might be. In the meantime, unfortunately we can't offer a callback for you, but we can recommend heading to our webchat here to make the request there, as they can assist you in updating it on your account with no fuss.
Just an update - We're currently experiencing some issues with our web chat so I'd recommend checking out the link later on this afternoon, as we're currently working on fixing the issues. Apologies for the inconvenience!