Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

cannot contact agl customer support

Switched-on
 
3 REPLIES 3

AGL Community Manager

Hi @pestout1 , what issues are you having getting in touch with us?

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Switched-on

so hard to contact AGL support, i was trying to cancel my internet plan, it seems i'm getting nowhere. is how bad really is?

Super Charger

Hey there,

Personally I've had great success via the phone app. You can read about it here.

When calling, I typically am answered within 20 minutes, but given many of us don't want to wait around, the app is fantastic for it. 

On a forum it's also best practice to create a new thread for a question, think of it like a 'ticket' system.

Good luck!