Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

billing

Semiconductor

Good morning,

I got a bill(over due)in true it is not true.

The over due bill i didn't get it ever.

and more it is to be discounted by around $97 something is my credits.

Several times i called but you never had a good action(on time issued bill)

 

Plz send it again

2 REPLIES 2

Semiconductor

hi

i had talked to a staff at the last year to be sent a bill(due to 15th,Jan)but i didn't get it instead another bill was wrong

Retired AGL Moderator

Hi @tae

 

 

Welcome to the Community! Sorry to hear about the overdue bill and the missing discounts, if you can please send a private message with your account details, we can investigate this matter further. 

 

If you receive your bills via email, you might need to check your junk folder just in case. 

 

Thanks!