Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

address where the power is

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Hello

my agl bill relates to my home in Dromana, i do not live there so i am unable to read the meter, does this mean my bill will always be estimated?

1 REPLY 1

AGL Community Manager

Hi @BRONB , no, the local distributor in the area reads your meter and provides the reading to AGL. You only need to do your own reads if you frequently get estimated bills.

 

This could happen if the distributor was unable to access your meter, for example if it was installed behind a locked gate or inside a building.

 

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