account its huge

[aj]

I have had a huge account read (actual) for $2890.16 for due date of may this bill was about 3 times the usual. havent had a resolution as yet !!!! hope to hear soon ..Shocking

[NathanB]

Hi @aj

Investigations into high bills do take times, especially if meter reads need to be verified etc. I can take a look as to where it's up to if you haven't received any communication from us though if you could please message me your account details. Thanks!

[aj]

 .

[NathanB]

Hi @aj

Apologies, but you'll need to send that information via private message as this is a public forum and for privacy reasons we don't want your details out for everybody to see. To message just click on my name and that will bring up a new page with the option of sending a message.