Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

Why haven't I received my electricity bill



I would like to know why I haven't received my electricity bill yet?


I initially received an estimated read on my smart meter which I had the bill locked and a new actual read was taken on the 7th July.

I was told I would be receiving the new bill with an actual read by the end of the week,

I still have not received it.

I'm getting really fed up with all the issues at AGL. Nothing but mixed up gas meters and bills being missed.

I think it is time for a change.




AGL Moderator

Hey Jimi007,


Thank you for your post!


We're sorry to hear that you have been having these difficulties with your AGL bills. This is not something that we can investigate through a public forum, so if you can send me a private message with your account details we'll be happy to take a closer look at things and help where we can.


Kind regards,



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