Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

Where is my electricity and gas bill


 My last bill was due in February and it stated my next meter reading would be around the 10th may, I still to this day have not received my next bill after 4 months since my last one. please find out what is going on.


AGL Moderator

Dear rybel,


Welcome to the AGL Community!


I'm sorry to hear that you've been let out of loop concerning your most recent bill! If you usually receive your bills via email, we'd recommend checking all of your mailboxes (including your junk folder) to see if your bill may be misplaced. In addition to this, we'd encourage you to register/log in to our online services here where your bills will also become available once they're generated.


If you're still unable to locate this bill, we'd recommend you get in touch with our web chat team here.


Kind regards,



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