Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

Very high electricity bill


My first bill was $43, but my estimated 2nd bill is $115, and apparently I've used $34 since the start of this billing period a week ago. Can someone explain why this 2nd bill is looking to be so high? There's no way we've used that much already when the first bill was only $43 for a whole month.


AGL Moderator

Hey Kalemhufton,


Thank you for your comment! 


It can quite often be the case that your first bill will have a once-off $50 credits applied to it as part of your discount package. You can check your first bill for this and if this is the case, the full amount of the bill was closer to a figure of $93, which is much more comparable to the estimate of your next bill. 


If you feel this isn't the case, you're always welcome to get in touch with our web chat team here who'll be happy to jump into your account and take a look at things!





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