Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

Usage is suddenly showing estimate

Switched-on

Looking at the usage on the website suddenly for the last 4 days or so my usage is showing as high and is showing as estimated.....i have a smart meter so why would it now show as estimated when prior usage is shown as actual

1 REPLY 1

AGL Moderator

Hi Milesy, 

 

Welcome to AGL Community! 

 

Generally that would mean that your data has just not been uploaded yet. This can get delayed from time to time, most commonly around the weekend however should update within a few days. 

 

Thank you 

Ellen