Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

Unusually high bills since joining AGL

Superconductor

Hi,

Since AGL bought out my prior supplier CLICK ENERGY my bills have been really high. I went to submit a manual read but got an error message along the lines of "Reading entered is lower than previous values used". Meaning, the photos i was looking at on my phone of my actual meter readouts were lower than what the meter reader has submitted. 

 

Im not sure if this is from an incorrect read, or the estimated reads being too high. My next actual scheduled reading isnt until mid August.

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