Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

Unable to view usage since

Switched-on

Have not been able to view the electricity usage for our account for over 6 months -- have spoken to AGL resolution every month -- have re-set accounts - wiped history - cashe - even the app keeps showing estimated usage -- Is there anything we can do - or are we better off switching companies that can give us daily usage ?!

2 REPLIES 2

AGL Moderator

Hi dixons, welcome to AGL Neighbourhood! 

 

We'll certainly need to check to see why this is happening for you, I've sent you a private message so I can grab your account details. 

 

-Nam-

Switched-on

Hello -- Still no response from message sent Tuesday.