Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

Twice payment

Switched-on

The payments has been twice made.

Please check the accouts. 

And let me know a.s.a.p.

 

Thanks

4 REPLIES 4

Retired AGL Moderator

Hey @Jin

 

If you have paid your account twice, the best thing to do is get in touch with our contact centre. They are able to arrange a refund. You can contact us

 

Just so you are aware we are only able to arrange a refund via bank account or cheque, so please have your details handy. 

 

Thanks! 

Switched-on

I made payment twice instead of once. Is it possible to transfer the second payment to next payment 

Switched-on

made payment twice 

AGL Moderator

Hi Warigs, so we can assist please get in touch via messenger in My Account or via the AGL App.