Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

Stop charging

Switched-on

Hi, 

 

Why am i continuing to have to pay for property i no longer live at? 

 

I moved out of the property on the 30th sep and have requested a disconnection, however my accout still seems to continue to be charged. 

 

This is awful. 

 

 

 

 

1 REPLY 1

AGL Moderator

Hey Emily,

 

Thanks for getting in touch!

 

I'm sorry to hear that our bills are causing this frustration. If you can send me a private message including your AGL account number and email address, I'll be sure to help where I can!

 

Cheers,

 

Jayden.

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.