Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

Special Meter Read Fee

Switched-on

Good Morning, 

 

Can you please explain to me why a special fee has been added to my bill on top of an account service fee and what is the money delegated to cover?

 

Regards, 

 

Georgia 

 

1 REPLY 1

AGL Community Manager

Hi @MrsHyde 

Mystery fees are never a pleasant surprise! This is likely a pass-through fee charged by the local distributor in your area - the company that maintains the pipes, wires and meters.

To check out the reason for this fee you can use our fees and charges tool: https://refer.agl.com.au/fees/?cidi=A10284

If you require more information, log in to your account and click "Message Us". An agent should be able to provide more information about the specific fee.

If a post answers your question, please click MARK AS SOLVED!

This helps others in the community find the answers they're looking for.