Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

Special Meter Read Fee-DR and Solar Metering Service Charge

Switched-on

When I signed up to AGL, I wasn't told that there would be special meter read fee (when I didn't request it) and solar metering service charge!

 

All the other electricity companies I have dealt with in the past, do not charge these fees. The Solar Service Charge is actually more than what I get from solar feed-in. This is ridiculous. When I tried Online Chat, it says agents aren't available.

1 REPLY 1

AGL Moderator

Hi littleggyy,

 

I'm sorry to hear that you've gotten off to a bad start with AGL!

 

These fees are necessary for both the upkeep of your account and energy supply. If you'd like to discuss these further, I encourage you to log into you AGL My Account here and click "Message Us" once logged in to speak with a member of our customer service team.

 

Kind regards,

 

Jayden

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