Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

Requesting extension

Superconductor

Good morning,

I have a payment extension till 23rd June (this Wednesday).

I'm unable to request further time by automated system on your website. I've made two payments of the bill, the receipt / transaction numbers supplied below, including a payment today of $31. There are $68.33 still to be paid. I'm requesting another week to pay this final part of the bill. (It is probable I'll be able to pay it sooner than a week, and I will endeavour to do so as fast as I can, but felt that to be safe I ought to request a week, so that the service won't be disrupted.



1 REPLY 1

AGL Community Manager

Hi @Spectral . If you're not able to use the online tool to request an extension, you'll need to get in touch with customer service directly for this. 

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