Energy Accounts and Billing

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Help with your AGL Energy account or AGL online tools.

Request to remove credit listing

Switched-on

I have a credit listing for $159 by AGL due to a payment default. It has now been paid in full and account closed. is it possible for me to request to remove the listing ?

1 REPLY 1

AGL Moderator

Hi chamika,

 

Welcome to the AGL Community!

 

After a credit default is paid, the listing itself will update to 'paid' status which is more favourable in the eyes of potential creditors. However, the listing itself will remain active on your credit file for 5 years from the date it was listed.

 

Kind regards,

 

Jayden

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