Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

Refund

Switched-on

I have sent 5 emails and 3 phone calls to arrange an over payment of our bill to be refunded.

I’m sick of the same standard answers and nothing happens.

Appalling customer service. I have arranged to change energy companies and will go to the energy ombudsman to get the refund I have been trying to get back. 

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