Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

Refund enquiry

Switched-on

Hi.

I've requred to refund my money, brfore I am posting up here.

 

Agl took my money twice times at my last billing date. That's why the company promissed me to give  money back this Monday. But is hasn't came back yet. I am very disappointed with Agl. I want to cancel the contractions. Reply me or refund monry ASPS 

1 REPLY 1

AGL Moderator

Hey Hong,

 

Thank you for your post!

 

We're sorry to hear that your direct debit has caused you this frustration and inconvenience. If you get in touch with our web chat team here, they'll be more than happy to get this sorted out for you.

 

Kind regards,

 

Jayden

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