Prices and fees

Tysmysta
Switched-on
1 Reply 3774 Views

Hi I’m currently with Kleen heat and just enquiring if AGL charge an installment fee every month. Kleen heat never mentioned when I signed up, defeats the 35% discount when charge $34 every month for some crap fee. 

3 REPLIES 3
jayden_AGL
AGL Moderator
1 Reply 3772 Views

Hi Tyson,

 

Thank you fro getting in touch!

 

Can I ask to confirm how this fee/charge appears on your bills? It sounds like you're referring to either your 'account service fee' or 'supply charge'.

 

Kind regards,

 

Jayden

Tysmysta
Switched-on
1 Reply 3771 Views

Hi it comes through as installment installation and it comes out every month onto of my bill


@jayden_AGL wrote:

Hi Tyson,

 

Thank you fro getting in touch!

 

Can I ask to confirm how this fee/charge appears on your bills? It sounds like you're referring to either your 'account service fee' or 'supply charge'.

 

Kind regards,

 

Jayden


 

jayden_AGL
AGL Moderator
0 Replies 3767 Views

Thanks Tysmysta!

 

We don't charge any fees known as an installment/installation fee. You can find details about our current standard pricing in WA here.

 

Cheers,

 

Jayden