Help with your AGL Energy account or AGL online tools.
Good morning, I saw now that I payed 2 times the same bill. I payed yesterday again because on my account there was no payment. I did the screenshot too so what I have to do? Thank you so much for the replay
Thank you for your message!
If you've paid your account twice then you'll need to contact our customer service team to arrange a refund.You can get in touch with them via web chat here!
I recommend waiting 24-48 hours before contacting us to ensure that your payment has cleared against your AGL account.