Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

Payment extension

Conductor

Hi,

Just enquiring about my next bill which the due date is 21 June 

I want to see if I could pay the full amount on the Tuesday 22 June.

I contacted live chat & was told that I would loose the pay on time discount?

Is the correct?

AGL customer for 25+ years, never not paid a bill on time & I ask this once and that was the reply. Trying to confirm is this actually correct?

Appreciate any information regarding this. Thankyou

1 REPLY 1

Conductor

Gotta love this community not even a reply....oh I did receive a txt from AGL saying they're here to help, which I've never laughed so much, as I asked for help & got a straight NO so as a result after 25 years I'm out!

Changing providers