Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

Paid to same biller code but different reference number

Switched-on

Hi,there

I have two accounts under the same business name, the electricity bill for two accounts using same biller code but different reference number. 

 

I have a bill for one account last Friday but I carelessly paid into another account which is not due yet. I realize it because I receive a reminder for overdue. Can I request to transfer paid amount from one account to another?  

1 REPLY 1

AGL Moderator

Hey Linkc,

 

Of course you can!

 

Our customer service team will be more than happy to take care of this for you in a matter of minutes. You can get in touch with them via web chat here.

 

Kind regards,

 

Jayden

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