Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

Paid electricity bill twice

Switched-on

Hey everyone! Long story short, Paid my gas bill on the 9th of Oct, checked my portal yesterday and it said the bill was overdue, panicked and paid again. After checking with customer support they told me the 1st payment has alreayd gone through, it just didnt get updated yet. so will my 2nd payment turn into a credit? 

 

Cheers!

1 REPLY 1

AGL Community Manager

Hi @Pepsichicken ,

 

Yes, your account will be in credit. You can either use the credit for future bills, or get in touch with us to have it paid out to you.

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