Called agl regards power bill equivalent to 6 people, in a one person pensioner home. Told to submit photo of meters to agl customer reads by an unintelligible accented voice. Have had no response and requesting a call back via another emailed request had the enjoyable experience of being cut off.
can you give me details of the Alinta company,? I may change my long term loyalty since customer service is not a priority.
thanks in anticipation of reply buty the community.
Thanks for reaching out regarding your latest electricity bill!
It sounds like our service as of late has been a pain point, which we'd like to apologise for. At AGL, we're committed to ensuring that our customers are billed both fairly, and accurately. Given that you have not received a satisfactory level of service to date, you're welcome to contact our management team directly on 1300 886 514, who'll more than happy and capable to assist you further.