Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

Overpaid bill when payment arrangements

Switched-on

Tried to pay electric  bill of a arrangement I had setup 2 weeks ago of $100 a fortnight but when  I press the said agl button it to the whole amount  $ 940 which is my entire disability  pensioners so what do i do now

1 REPLY 1

AGL Moderator

Hi terrysg,

 

You will need to contact us directly to arrange a refund you can do this by clicking here. Please note it can take up to 48 hours for us to receive your payment.

 

Kind Regards,

Steven