Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

Over paid my smoothing payment

Switched-on

Hi, I set up an affordable payment arrangement and accidentally hit submit and it was the full amount and has now drained my account.  How do I reverse it so I have money to live until my next pay please?

 

I was meant to pay $50 and it paid over $600 and I'm due to pay rent in two days and now don't have it!!

 

If this can be adjusted I would really appreciate it.

 

Thanks,

 

Elaine

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